Introducing a mobile app to support nursing care has improved patient safety, experience and efficiency at hospitals belonging to the Nordland hospital group (Nordlandssykehuset). The mobile solution has been implemented in all the group’s hospitals in Bodo, Vesterålen and Lofoten, also in the Bodo psychiatric hospital. The solution is provided to them together by Medanets and the EHR system supplier DIPS. Nordlandssykehuset is Medanets’ first customer in Norway.
Nordlandssykehuset, a hospital group located in the northern part of Norway, was planning the implementation of a mobile app for nursing already before the pandemic. However, taking the app into use was seen as a helpful measure to tackle COVID-19, and due to the threatening situation in March, they decided to speed up the process – actually, they took the application into use in record time. Thanks to intensive and multidisciplinary cooperation, they were able to deploy the application completely remotely in two weeks. In addition, unnecessary risks of infection could be avoided.
Smoother and quicker workflow in all situations
Nordland’s hospitals embrace the value and benefits of the app also regardless of the pandemic. With the help of the app, all necessary patient data is accessible for the entire care team in real time. Earlier, the gap between the time of measurement and documentation was long because it required manual work. Getting rid of paperwork was, indeed, one of the main reasons for the Nordland hospital group to take the mobile solution into use.
Based on the comments of the hospital group’s nurses, the key value of the mobile solution is that it enables a smoother and quicker workflow in all situations. It also makes it possible for doctors and other medical staff to immediately see the information documented on the mobile device in the EHR. In critical situations, the Early Warning Score (EWS) feature is seen as helpful.
The EWS feature works very well to get an overview of the patient’s vitals, which in acute situations can be the difference between life and death, as well as significantly affect the choice of treatment.Nurse, Nordlandssykehuset
According to Nina Nedregård Jensen, Department Manager in the Unit for Clinical ICT, Centre for Clinical Support and Documentation at Nordlandssykehuset, the change processes in the organisation have progressed well. Despite some small hiccups unavoidable in this kind of organisational change, it is clear that the mobile solution has come to stay.
We can’t imagine stopping to use the app. That would mean taking something really valuable away from the nurses, something that helps them so much.Nina Nedregård Jensen, Department Manager in the Unit for Clinical ICT, Centre for Clinical Support and Documentation at Nordlandssykehuset
The numbers confirm the positive feedback, too. The hospital group uses Medanets’ Admin UI, which shows that the number of documentations done with the app are constantly increasing.
The smooth cooperation between the parties will continue to develop the app and its use further.
We are looking forward to the next updates and working further together with Medanets and DIPS to enable continuous improvement. We enjoy the fruitful cooperation.Nina Nedregård Jensen, Department Manager in the Unit for Clinical ICT, Centre for Clinical Support and Documentation at Nordlandssykehuset