The Medanets returnee has about 20 years of experience in the healthcare IT sector. In his new position, started in the spring, he is involved in strategic development and customer relationship management.
In addition to Medanets, Ari has previously worked at BCB Medical and Topcon Healthcare Solutions in various roles near the customers. He has extensive experience in business development in both domestic and international environments. At Medanets, Ari works closely with marketing, product development and operational management. He participates in strategic planning and is also responsible for key Finnish customer accounts. We believe that Ari’s extensive experience in the field will be a great asset to us when developing new products, services and business models.
Ari puts customer needs first
One of Ari’s main goals is to incorporate customer needs even more systematically into the development of our mobile solutions. Ari believes that the pressure to reduce costs and increase efficiency in healthcare will increase the demand for Medanets’ solutions. ‘Of course, we need to continuously engage with our customers and communicate closely with them so that we truly understand their needs. In my opinion, Medanets’ approach to developing services and products in collaboration with healthcare professionals – the end users of the product – is the only way to build a genuinely valuable product that will reduce the workload of the nursing staff’, Ari says.
‘The Medanets spirit remains the same’
According to Ari, returning to Medanets was easy. ‘Of course, the organisation, product portfolio, and especially the number of customers have grown significantly since my last visit, but the general tenor and the Medanets spirit remain the same. Some familiar faces are still around. I have kept in touch with Medanets, as well as with almost all of my former workplaces, so I was well aware of the company’s enthusiastic and customer-oriented approach’, Ari explains.
Ari’s overall feeling of the new chapter in his career is excellent. ‘The youthful, enthusiastic, and diverse group of professionals, and the willingness of the staff to listen to the customers, provide an excellent foundation for our work together’, he says.